Privacy Policy

Effective October 12, 2026

AUTOFRAIME ("AUTOFRAIME," "we," "us") makes an iPhone app that helps real estate professionals shoot, enhance and share listing photos. This policy explains what information the app collects, how we use it, who we share it with, and how you can delete it. If anything here is unclear, email autofraime@gmail.com.

1. Information we collect

Information you give us

• Account information. Your email address and name when you sign up with email, Sign in with Apple, or Google Sign-In. If you use Apple's Hide My Email, we receive a relay address instead of your real one.
• Listings. Property addresses you enter, the city and state of a selected address, an optional client name, and listing details such as price, beds, baths and square footage when you create a flyer.
• Photos. Photos you take with the in-app camera or choose to import from your photo library, the enhanced versions we create, room labels, and the date each photo was taken.
• Your agent profile (brand kit). Your name, phone, company, email, website, logo and headshot. These are backed up to your account so they carry over to a new phone, and appear on things you create and share, such as a flyer or a client gallery link.
• Messages to us. Feedback or support messages you send from the app or by email, along with your account ID and app version so we can investigate.

Information collected automatically

• Token and subscription status. Your token balance, which plan you are on, and usage needed to apply token charges and refunds.
• Purchase records. Purchases are handled by Apple. We and RevenueCat, our purchase-management provider, receive transaction details and an anonymous app user ID. We never receive your payment card information.
• Basic technical data. Our infrastructure providers process standard technical information, such as IP address and app configuration requests, to deliver the service.

Device features the app uses

• Camera and photo library, only when you choose to shoot or import. When importing, the app only receives the photos you select.
• Motion sensors, to show the level guide and straighten photos. This data stays on your device and is not stored or sent to us.
• Notifications, generated on your device to tell you when an enhance has finished.
• Address suggestions. As you type an address, the text is sent to Apple Maps to suggest matches. The app does not request access to your location.

What we do not collect

We do not collect your precise location, contacts, browsing history or advertising identifier. The app contains no advertising and no third-party analytics or tracking tools.

2. How we use information

• To create and run your account, and keep your listings and photos backed up and in sync across your devices.
• To enhance, straighten and convert your photos when you ask us to.
• To manage tokens, subscriptions and purchases, including automatic refunds when an enhance fails.
• To build the flyers and client galleries you create.
• To respond to your messages, provide support, and investigate and fix problems.
• To prevent fraud and abuse, enforce our Terms of Service, and comply with law.

We do not sell your personal information or share it for cross-context behavioral advertising.

3. AI photo processing

When you enhance a photo, remake it, or add twilight, the photo and our editing instructions (plus any note you type) are sent to a third-party AI provider, which returns the edited image. The app asks for your permission before it first sends photos for AI processing.

• OpenAI is our primary provider for photo enhancement.
• Google (Gemini) is a backup provider for enhancement, used only if OpenAI is unavailable.

These providers process your photos to produce the result, under their own terms and privacy policies (OpenAI, Google). We do not use your photos to train AI models. Only photos you choose to process are sent; nothing is sent automatically.

4. How information is shared

We share information only as described here:

• Service providers that run the app for us: Google Firebase and Google Cloud (sign-in, database and photo storage), OpenAI and Google Gemini (AI processing), RevenueCat (purchase management), and Apple (App Store purchases, Sign in with Apple, and address suggestions). They may use your information only to provide their services.
• People you choose to share with. When you create a client gallery link, anyone who has that link can view the listing's photos, address, and the name and company you show on it. Flyers and exported photos go wherever you send them.
• Legal and safety reasons, when required by law or to protect the rights, safety or property of our users, the public or AUTOFRAIME.
• Business transfers, if AUTOFRAIME is involved in a merger, acquisition or sale of assets, in which case this policy continues to apply to your information.

5. Storage and security

Your account data and photos are stored with Google Firebase on Google Cloud servers in the United States. Data is encrypted in transit and at rest by Google, and our database and storage rules allow each account to access only its own data. A small number of authorized team members can view account information when needed to provide support, grant tokens, prevent abuse or fix problems. No system is perfectly secure, but we work to protect your information and limit access to it.

6. Retention and deletion

• We keep your information while your account is active.
• Deleting a photo or a listing in the app removes it from your device and from our cloud storage.
• Deleting your account (in the app: Account, then Delete account) permanently removes your account, every listing, every photo and enhanced version, your brand kit, your client gallery pages, any feedback messages you sent in the app, and your token balance, from your device and our servers. This cannot be undone.
• An active subscription is billed by Apple and is not cancelled by deleting your account. Cancel it in Settings, then your name, then Subscriptions.
• Records we are legally required to keep, and support emails you send us, may be retained as long as needed for those purposes.

7. Your rights and choices

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, and to object to or limit certain uses. You can do most of this directly in the app: edit your profile, delete photos and listings, export your photos, or delete your account. For anything else, email autofraime@gmail.com from the address on your account and we will respond within 30 days. We will not treat you differently for exercising your rights.

8. Children

AUTOFRAIME is a professional tool intended for adults. It is not directed to children, and we do not knowingly collect information from anyone under 18. If you believe a child has given us information, contact us and we will delete it.

9. Changes to this policy

We may update this policy as the app changes. We will post the new version here with a new effective date, and tell you in the app or by email if the changes are significant.

10. Contact us

Questions or requests about your privacy: autofraime@gmail.com.